DOCWISE / AI RECEPTIONIST — VOICE/TEXT
A helpful first response, even after reception closes.
Let patients call or text your practice at a time that suits them. A specialised AI assistant answers practice questions, guides the enquiry and helps book an appointment around your configured workflow.
Book a personalised demo
An illustrative journey, tailored to your practice.
SEE THE JOURNEY
From an after-hours call to an organised next step.
18-second explainer · illustrative workflow with fictional practice information.
DESIGNED AROUND PATIENT DECISIONS
Connect the steps that matter.
Welcome the enquiry
Respond to calls and messages with an assistant configured around your practice.
Answer with context
Explain your services and practical details using the information your team provides.
Book or hand over
Help with appointments and pass the conversation to your team when human input is needed.
Configured around your practice, backed by your team.
Patients may want to understand a service, ask about visiting or find an appointment. The assistant gives them a clear starting point, while your practice defines the information it uses and when staff should step in.
Conversations feed the CRM with an AI enquiry summary and the context for follow-up. It supports administrative guidance and appointment handling; clinical decisions remain with your healthcare team.
ONE DOCWISE SUITE
Give the next step somewhere to go.
Connect this service to the rest of your patient journey, from discovery and questions to appointments and follow-up.
See what happens after the conversation →HEALTHCARE FOCUSED. SUPPORTED BY PEOPLE.
Built around your practice. Set up with your team.
Our healthcare specialist team helps shape your setup around your services, patients and existing systems. We connect the work across organic discovery, paid activity, social, conversion and AI.
Part of the Docwise Suite, with team-led setup support at no extra setup cost.
Book a personalised demoA few questions, answered.
Can the assistant take enquiries outside opening hours?
Yes. Patients can call or text at any time. Appointment options and staff handover follow your configured practice workflow.
Can it answer clinical questions?
It can explain approved practice information and guide the enquiry. It does not replace a clinician’s assessment or make clinical decisions.
Where does the enquiry go?
The conversation is logged in the CRM with an AI enquiry summary, ready for your team and configured follow-ups.
What happens in the demo?
We walk through your practice’s website and enquiry journey, then show how this service could fit your team, systems and next priorities.
LET’S LOOK AT YOUR PRACTICE
See what AI Receptionist — Voice/Text could look like for you.
A personalised walkthrough of your practice’s journey, with practical next steps and time for your questions.
Book a personalised demo