DOCWISE / WHATSAPP AUTOMATION
Keep the conversation going on WhatsApp.
Bring your practice assistant to a channel patients already use. Answer questions, help with bookings and keep the enquiry connected to your CRM and follow-up workflow.
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An illustrative journey, tailored to your practice.
SEE THE JOURNEY
From a WhatsApp question to a connected enquiry.
18-second explainer · illustrative workflow with fictional practice information.
DESIGNED AROUND PATIENT DECISIONS
Connect the steps that matter.
Start where patients are
Offer a familiar way to ask about your practice and available services.
Guide the conversation
Use your configured assistant to explain the next step and support appointment booking.
Keep the context together
Log the conversation and AI enquiry summary in the CRM for staff and follow-ups.
Another way in. The same practice context.
A WhatsApp enquiry should not become an isolated conversation. Connect it to the same practice information, booking journey and enquiry record that support your other channels.
Our team helps configure the assistant, messages and follow-up rules. Patient communication preferences and your handover process shape what happens next, with setup support included in the Docwise Suite.
ONE DOCWISE SUITE
Give the next step somewhere to go.
Connect this service to the rest of your patient journey, from discovery and questions to appointments and follow-up.
Explore connected follow-ups →HEALTHCARE FOCUSED. SUPPORTED BY PEOPLE.
Built around your practice. Set up with your team.
Our healthcare specialist team helps shape your setup around your services, patients and existing systems. We connect the work across organic discovery, paid activity, social, conversion and AI.
Part of the Docwise Suite, with team-led setup support at no extra setup cost.
Book a personalised demoA few questions, answered.
Is this the same assistant as our website?
It uses the same practice context and configured workflows, delivered through WhatsApp.
Can the conversation lead to a booking?
Yes. The assistant can guide patients into your configured appointment-booking journey.
Will staff see the enquiry?
The enquiry and conversation are recorded in the CRM with an AI summary so your team can follow up with context.
What happens in the demo?
We walk through your practice’s website and enquiry journey, then show how this service could fit your team, systems and next priorities.
LET’S LOOK AT YOUR PRACTICE
See what WhatsApp Automation could look like for you.
A personalised walkthrough of your practice’s journey, with practical next steps and time for your questions.
Book a personalised demo