DOCWISE / WEB CHAT
The question at 2 am deserves a next step.
Make your website a place to have a conversation. Your practice assistant helps visitors understand long service pages, ask questions and move towards an appointment—even outside opening hours.
Book a personalised demo
An illustrative journey, tailored to your practice.
SEE THE JOURNEY
From a late-night question to a booking journey.
18-second explainer · illustrative workflow with fictional practice information.
DESIGNED AROUND PATIENT DECISIONS
Connect the steps that matter.
Catch the unanswered question
Help visitors who need more context before they are ready to enquire or book.
Make information easier to use
Explain approved practice information in a conversation, alongside your website content.
Connect interest to action
Guide visitors to appointments and capture the enquiry in the CRM for follow-up.
Useful content, with someone to ask about it.
Your website may explain a service thoroughly, but a visitor still has a specific question. The assistant brings that information into a short conversation, helping them understand the next practical step.
It works with your practice’s information and configured booking and handover rules. The conversation and an AI enquiry summary stay with the CRM record, so your team can pick up without starting from scratch.
ONE DOCWISE SUITE
Give the next step somewhere to go.
Connect this service to the rest of your patient journey, from discovery and questions to appointments and follow-up.
See how enquiries are followed up →HEALTHCARE FOCUSED. SUPPORTED BY PEOPLE.
Built around your practice. Set up with your team.
Our healthcare specialist team helps shape your setup around your services, patients and existing systems. We connect the work across organic discovery, paid activity, social, conversion and AI.
Part of the Docwise Suite, with team-led setup support at no extra setup cost.
Book a personalised demoA few questions, answered.
Does the assistant work overnight?
Yes. Visitors can ask questions outside your practice’s opening hours, with booking and handover following the rules configured for your team.
Does it replace our website content?
No. It helps visitors use that content and find answers to practical questions, while your pages remain the source of detailed information.
What if someone needs a member of staff?
Handover rules are configured around your practice. The enquiry, conversation and AI summary give your team the context to respond.
What happens in the demo?
We walk through your practice’s website and enquiry journey, then show how this service could fit your team, systems and next priorities.
LET’S LOOK AT YOUR PRACTICE
See what Web Chat could look like for you.
A personalised walkthrough of your practice’s journey, with practical next steps and time for your questions.
Book a personalised demo