Get more new patients. Fewer missed opportunities & Stronger retention.
Docwise helps your private clinic get found, get patients booked, stay connected, and bring them back.
Speciality agnostic
Dental, Fertility, Urology, Dermatology, Aesthetics, Physio, Psychiatry, Multi-speciality
Integrations with major EHRs
Our platform is built for flexibility; we can help you build custom integrations as well.
Trusted by leading practices across the UK, US and Canada.
THE GROWTH GAP
Patients are ready to book. Is your clinic ready for them?
Small gaps in visibility, response, systems, and follow-up cost clinics patients every day.
01 – Hard to find
Weak visibility means new patients find competitors first.
02 – Slow response
Missed calls and cold enquiries become lost appointments.
03 – Closed Systems
Disconnected tools create more admin and booking friction.
04 – Patients who don’t return
Cancellations, no-shows, & forgotten follow-ups.
How much are missed calls costing your clinic?
Our Solutions
The Docwise Growth Desk Method
Be easier to find – and easier to choose.
AI/LLM Visibility
People are searching now in ChatGPT/Claude. You are very experienced, yet not visible there.
We help you get recommended everywhere.
Website + SEO
We make your online presence look credible & give a premium experience just like your clinic.
Docwise helps make your practice more visible.
Local SEO
We make it easy for nearby patients to find you.
Optimise your local search and be the first one to get recommended for your expertise.
Social Growth
We know you don’t have enough time.
We build and publish content that resonates with audiences relevant to you.
Everything between “I’m interested” and “I’m booked.”
Online Scheduling
Use Docwise’s scheduling system, or we can integrate with your existing calendar/PMS/EHR.
Patients pay and book automatically.
AI Receptionist - Voice/Text
Docwise assistant answers questions, captures the right details, and books appointments.
Routes sensitive requests to your team.
WhatsApp Automation
No need to reply to each WhatsApp message; the same Assistant handles them all.
All messages recorded in Docwise CRM.
Web Chat
Your hard-earned website visitors are looking for instant communication.
Web chat is one of the best ways.
We build the system around your practice. Then we keep improving it.
Automated Reminders
Remind patients about next appointment, and upcoming dates to avoid No-Shows.
Email/SMS Marketing
Stay meaningfully connected after the appointment with carefully timed campaigns.
Reviews
We help you automate good care into 5-star reviews, growing your credibility.
Practice Analytics
The missing element in every practice: track every enquiry to a booked appointment.
Explore more of the Docwise Suite
From getting found to following up, connect the steps in your patient enquiry journey.
AI visibility
See how your practice appears in AI answers, compare competitors and understand the sources behind them.
Explore AI visibility →Follow-ups
Bring website chat, WhatsApp and AI calls into your CRM, with enquiry summaries and custom follow-ups.
Explore follow-ups →SEE EXACTLY HOW IT WORKS
No sales team. Just the founder, walking you through it.
In 90 sec, I’ll show you exactly how Docwise helps practices get found, get patients booked, stay connected, and bring patients back.
Get found Get booked Stay connected Bring patients back
I built Docwise because private practices were being sold either software they had to figure out alone, or agencies they couldn’t measure. This is the hybrid path – that has proven to work – and I’d rather show you than pitch you.
— Salman, Founder
BUILT AROUND YOUR SPECIALTY
Not generic patient scripts.
The language, routing, and follow-up rhythm should feel like your practice – because it is.
AI RECEPTION & GROWTH FOR DERMATOLOGISTS
Fast answers for worried skin - and full clinics for yours.
Skin concerns feel urgent to the patient. Docwise responds instantly to enquiries about consultations, mole checks, and treatments, gets patients booked quickly, and manages the follow-up rhythm dermatology depends on – treatment courses, reviews, and annual skin checks.
PRIVATE, SECURE CONVERSATIONS
A gentle first step for patients — and fewer missed sessions for you.
Reaching out to a mental-health practice takes courage, and many patients find typing easier than calling. Docwise gives them a private, judgement-free way to ask about services, fees, and availability – then handles the intake, reminder, and rebooking workflows that keep care consistent.
DISCREET, CONFIDENTIAL
The enquiry patients find hard to make — made easier.
Many urology patients delay care out of embarrassment, and some will type what they’d never say on a phone in an open-plan office. Docwise gives them a discreet way to ask about consultations and procedures, books them promptly, and manages the follow-up and surveillance recalls that urology care runs on.
AI RECEPTION & GROWTH FOR PHYSIOTHERAPISTS
Patients who finish their treatment plan get better. Docwise keeps them coming.
Physio’s quiet revenue leak is the patient who stops at session three of eight. Docwise captures new-injury enquiries instantly, reduces no-shows with reminder workflows, and re-engages patients who drop off mid-plan – plus renewals for blocks, classes, and MOT-style check-ins.
AI RECEPTION & GROWTH FOR AESTHETICIANS
From first enquiry to a confident consultation.
Aesthetic patients research heavily and enquire with multiple clinics at once — the fastest, most reassuring reply usually wins. Docwise answers treatment and pricing questions instantly, nurtures unbooked consultations, and keeps clients returning for maintenance treatments.
AI RECEPTION & GROWTH FOR DENTISTS
From "Do you offer implants?" to a booked consultation.
Docwise helps dental practices answer treatment questions, capture implant and orthodontic interest, follow up with unbooked consultations, recover missed calls, request reviews after positive visits, and bring overdue hygiene patients back into care.
AI RECEPTION & GROWTH FOR OB/GYN
Covering the whole 9-month journey and beyond
Docwise helps you be there for your patient in one of the most critical periods of their life by sharing automated personalised messages throughout the journey, making them feel supported.
AI RECEPTION & GROWTH FOR HEALTHCARE
If your specialty runs on consultations and follow-ups, Docwise fits.
Every appointment-led speciality shares the same journey – enquiry, consultation, treatment, follow-up, review. Docwise builds that journey around your clinic’s services, referral rules, and escalation needs during setup.
Covers ophthalmology, Optometry, ENT, cardiology, and other appointment-led specialities.
VALUE TO MONEY
What practices usually stitch together - and what it costs them.
If a practice is doing it all, you’d be getting 4 invoices, 4 logins, no one accountable for the whole journey – or one managed system with a monthly review.
Typical industry costs shared below range between $700-$3000 or £500-£2000.
| Capability | Answering service |
Chat widget |
Review tool |
Marketing retainer |
Docwise managed |
|---|---|---|---|---|---|
| Instant enquiry response | — | ✓ | — | — | ✓ |
| Booking support | — | Partial | — | — | ✓ |
| Follow-up workflows | — | — | — | Partial | ✓ |
| Reviews & reputation | — | — | ✓ | Partial | ✓ |
| Reactivation campaigns | — | — | — | Partial | ✓ |
| Personalised campaigns | — | — | — | Partial | ✓ |
| Marketing support Blogs & social content |
— | — | — | ✓ | ✓ |
| Someone accountable for results | — | — | — | Partial | ✓ |
| Typical monthly cost | £150–£400 | £50–£200 | £100–£300 | £500–£1,000 | £129–£699 |
THE FREE PRACTICE GROWTH AUDIT
Find out where your practice is losing ready-to-book patients.
Get a practical review of your online visibility, website conversion, enquiry response, patient follow-up, reviews, and booking journey – with the three highest-impact improvements to make first.
QUESTIONS, ANSWERED
FAQs
What does Docwise do?
Docwise helps private practices capture, follow up, and convert more patient enquiries through AI assistance, messaging workflows, review growth, reactivation campaigns, and visibility support.
Is Docwise an EHR or practice-management system?
No. Docwise works alongside your existing systems to improve the patient journey before and after the appointment.
Are we locked into a contract?
No. Docwise runs month to month. We keep practices with results, not paperwork. You need to share 30-days
Will the AI give medical advice?
No. Docwise is designed for approved practice information, patient communication, lead capture, booking support, and safe routing. Clinical, urgent, or sensitive questions follow your escalation rules.
How much does Docwise cost?
Plans start from £129/month or $149/month with setup and monthly optimisation included. Your Growth Audit includes a fixed quote for your practice.
How is patient data protected?
Docwise processes data under GDPR with a signed Data Processing Agreement. Conversations and campaign data are encrypted, access-controlled, and never used to train third-party models.
More about Docwise
Which channels can the Docwise AI receptionist handle?
The Docwise AI receptionist supports phone calls, website chat and WhatsApp. This gives patients more ways to contact your practice and helps your team handle enquiries across those channels. Check our pricing page or speak with us to confirm which channels are included in your chosen package.
What happens after a new patient enquiry arrives?
Docwise connects enquiry handling with CRM records and email follow-up. A new enquiry can trigger an automatic email, and subsequent follow-up emails can keep the conversation moving. We can discuss the enquiry journey you need, including the next step for your team and prospective patient.
Is Docwise useful if we already have a reception team?
Yes. Docwise can support the enquiry work your team already does through AI reception, CRM context and email follow-up. It can be useful when enquiries arrive across several channels or your team spends time on repetitive follow-up. Your practice's workflow should guide where automation fits and where staff stay involved.
Can Docwise help with our clinic's marketing as well?
Yes. We create content for clinic websites, maps and business profiles, and social media, and provide paid advertising services. These services help prospective patients discover your practice, alongside AI reception and follow-up once someone gets in touch. The scope depends on the services agreed for your practice.
What is AI visibility tracking?
AI visibility tracking checks whether your clinic appears in a defined set of responses from ChatGPT, Gemini and other supported AI tools. It helps you understand how your practice is represented in those answers. A mention is not the same as an enquiry or booking, and tracking does not guarantee that an AI tool will recommend your clinic.
How do we decide where to start?
Start with our free Practice Growth Audit. We review your online visibility, website conversion, enquiry response, patient follow-up, reviews and booking journey, then identify three high-impact improvements to prioritise. It helps you decide whether to focus first on getting found, handling enquiries or following up.